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Privacy Policy


Gardunha Broadband is part of Gardunha Networks Lda. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other website
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Gardunha Networks collects the following data:

  • Personal Identification information (Name, email address, phone number, etc)
  • Network traffic data

How do we collect your data?

You directly provide Gardunha Networks with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.
  • Transmit data across our network.

Gardunha Networks may also receive your data indirectly from the following sources:

  • Not applicable. Gardunha Networks does not receive data from any other sources.

How will we use your data?

Gardunha Networks collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Meet our legal and regulatory obligations.
  • Analyse and improve our network performance.
  • Make decisions regarding network expansion.

If you agree, Gardunha Networks will share your data with our other partner companies so that they may offer you their products and services.

Gardunha Networks does not share your data with anyone else.

How do we store your data?

Gardunha Networks securely stores your data within data centers within the European Union.

Gardunha networks will keep your data for as long is required to provide your service. Once this time period has expired we will delete your data within six months via secure electronic deletion.

Marketing

Gardunha Networks would like to send you information about other products and services or ours that we think you might like, as well as those of our partner companies.

Gardunha Networks does not currently have any partner companies.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Gardunha Networks from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please unsubscribe.

What are your data protection rights?

Gardunha Networks would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Gardunha Networks for copies of your personal data.
The right to rectification - You have the right to request that Gardunha Networks correct any information you believe is inaccurate. You have the right to request Gardunha Networks to complete information you believe is incomplete.
The right to erasure - You have the right to request that Gardunha Networks erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Gardunha Networks restrict the processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Gardunha Networks transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to excise any of these rights, please contact us via one of the following:

Email us at contact@gardunha.net
Call us 308 814 33
Or write to us at Gardunha Networks Lda
FAO Data Protection Officer
Rua dos Três Lagares
Antiga Praça Municipal do Fundão, Incubadora A Praça
6230-421
Fundão

What are cookies?

Cookies are text files places on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites we may collect information from you automatically through cookies or similar technology.

For further information visit allaboutcookies.org

How do we use cookies?

Gardunha Networks uses cookies in a range of ways to improve your experience on our website including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, our website uses:

  • Functionality - Gardunha Networks uses these cookies so we recognise you on our website and remember previously selected preferences. These could include what language you prefer and location you are in.
  • Gardunha Networks does not make use of Advertising Cookies

Gardunha Networks does not share this data with third parties. Gardunha Networks currently has no partners and does not receive third party cookies from any other source.

How to manage your cookies

You can set your browser not to accept cookies. The website allaboutcookies.org tells you how to remove cookies from your browser. If you chose to do this some of our website features may not function as a result.

Privacy policies of other websites

The Gardunha Networks website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Gardunha Networks keeps our privacy policy under regular review and places any updates on this web page. This policy was last updated on 15 June 2021.

How to contact us

If you have any questions about Gardunha Networks privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights please do not hesitate to get in touch.

Email us at contact@gardunha.net
Call us 308 814 33
Or write to us at Gardunha Networks Lda
FAO Data Protection Officer
Rua dos Três Lagares
Antiga Praça Municipal do Fundão, Incubadora A Praça
6230-421
Fundão

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Gardunha Networks has not addressed your concern in a satisfactory matter, you may contact the Information Commissioner's Office.